Temporary Shutdown of e-SMS system

The e-SMS system will not be accessible today (3rd July 2009)  from 4pm to 6pm due to server maintenance.

We apologise for any inconvenience caused.

Vendor Management role

This is to inform all vendors that from 1st July 2009, Ms Christina Song will take over Vendor Management duties from Ms Tan Sio Ling. She can be contacted at sms_lsc@nlb.gov.sg for any matters relating to vendor relations.

Electronic Supplier Management System (e-SMS)

All existing suppliers are required to click here to login the e-SMS and verify their discounts information and company’s profiles. With the launch of e-SMS, the current “e-PO” link will be renamed to “e-Services” with immediate effect. Both e-PO and e-SMS will be accessible from the new e-Services link.

For clarification, please email to sms_lsc@nlb.gov.sg.

Vista Server Maintenance

Please be informed that the National Library Board (NLB) will be carrying out a Vista server maintenance between 30 June 09, 10:00 PM and 1 July 09, 06:00 AM. During this period, the following applications will not be available:

1. Circulation
2. ITS
3. ITSi

Common login for both Electronic Purchase Order (e-PO) and e-Supplier Management System (e-SMS)

To facilitate the soft-launch of the e-SMS, the National Library Board (NLB) will be migrating vendor’s user details in e-PO to the new e-SMS database. Due to this migration, a new password will be issued to all vendors. Vendor will receive an email alert from e-PO on 19 May 09 to log on and set a new password. The user ID and password can be used to log on to both e-PO and e-SMS.

Transition Period from Orange to Yellow Alert Level

In line with the Ministry of Health’s (MOH) announcement that Singapore is preparing for a progressive step-down of the Alert status to Yellow, the following measures will be done away from 7 May 09:

1. Registration Of Contact Details For All Vendors

We strongly continue to encourage all vendors to take the following precautionary measures to protect yourself and everyone in LSC:

1) Vendors’ staff who have a temperature is 38 degrees and above or who are display flu-like symptoms should not come to LSC and instead seek medical attention.

2) Vendors returning to Singapore from Mexico and states of New York, California, Kansas and Texas in the United States and the state of Nova Scotia in Canadaover the past seven days or come into close contact with persons diagnosed or suspected to have H1N1 Flu should not come to LSC.

We seek your understanding and support during this critical period. Your support will go a long way in helping us to implement protective measures to contain this outbreak. 

We will continue to provide updates to vendors based on continuing developments.

One-Time Uploading Of Vendor’s Profile

In the preparation for the roll out of the e-Supplier Management System (e-SMS), the National Library Board (NLB) would like to do one-time uploading of vendor’s profile, such as company name, company address, contact number, etc into e-SMS. This will help to minimize the initial efforts of inputting these information by the vendor when the system roll out. This uploading will be carried out by the developer of the system.

NLB shall not be liable for any errors that could arise from the uploading. Vendor is responsible to verify and confirm these information that are uploaded in this exercise after e-SMS roll out.

Invoicing For Serial Library Materials

All approved vendors supplying serial library materials are requested to invoice items for Lee Kong Chian Reference Library (LKCRL) and Public Libraries (PL) separately till further notice. Respective invoices under LKCRL and PL are to be further separated by ‘Non-Sing’ and ‘Sing/RSEA’ serial library materials. Each of the invoices should contain information on subscription period (for subscription pre-payment) or edition / year of publication (for standing order). The revision in invoicing for serial library materials will supercede the last notification published on 3rd October 2008 and it shall take immediate effect.

Please email to sms_lsc@nlb.gov.sg should you require any clarifications.

Submission of Publisher Names and Discounts

In the preparation for the roll out of the e-Supplier Management System (e-SMS) with the discount matrix, the National Library Board (NLB) would like to offer to all approved vendors, a one-time uploading of vendors’ discount matrix into e-SMS. This will help to minimize the initial efforts of inputting the discounts by the vendor when the system rolls out. The developer of e-SMS will carry out this uploading.

If the vendor wishes to participate this exercise, you will need to submit a complete excel file according to the template provided. Please save the file using this naming format, i.e. ‘company name_language_format’ (e.g. ABC Pte Ltd_English_Books.xls).
 
Vendor is required to create a different file name for each language and format that you are supplying to NLB. To avoid any errors in uploading, vendor is advised to comply strictly to the excel template provided and save the file according to the naming convention requested. NLB shall not be liable for any errors that could arise from the uploading. Vendor is responsible to verify and confirm the discounts that are uploaded in this exercise after e-SMS rolls out.

Vendor who wishes to participate this exercise can send the file to Mr Tan Poh Liang at poh_liang_tan@nlb.gov.sg by 16 April 2009, 6pm.

We apology that additional requests after 16 April 2009, 6pm will not be accepted. However, vendor is still able to load the discounts manually into e-SMS or update the discount values when we roll out e-SMS.

Communication Session Slides

Please click here for the Communication Session Slides on 31 March 2009.

We will post the GeBIZ invoices’ procedures at a later date. Please contact Ms Tan Sio Ling should you require any clarifications.

Change in Workflow on Delivery and Collection of Items by Books Vendor

We have revised the workflow on delivery and/or collection of book material items, BOA, Cataloging and all other items by books vendor at Library Supply Centre. Please click here for the attached document for more information. All vendors are to comply stricty with the revised workflow and guidelines from 1 April 2009 onwards.

Please contact Ms Tan Sio Ling should you require any clarifications.  

Submission of Vendor Statement of Accounts (SOA)

Vendors are reminded to submit their SOA by the 5th of each month. It is important that vendors submit their SOA for the month of March 2009 on time, by 5th April 2009 for Financial Year 2008 closing.

Delivery of Video materials - New Documents to be attached

All the National Library Board (NLB) approved audio-visual (AV) vendors are to attach the following documents to the Purchase Order when video materials are delivered to the Library Supply Centre (LSC).
1) For Exempted titles: Vendor is required to attach the printout of the declaration for vendor censorship exemption, after the successful submission of the declaration at MDA website.
 
2) Rated titles: Vendor is required to provide a screenshot of the Film Classification database, highlighting the rating of the title delivered.

With effect of 16 February 09, all vendors are required to comply with the above requirements for all video materials. Material Receipt staff reserves the right to reject the item if the above document is missing.

Please take note that this new requirement is applicable to video materials only, i.e. audio materials are not affected.

Please contact Ms Chatterjeet if you need any clarifications.

Online Declaration of Video titles to Media Development Authority (MDA)

Please be informed of the following amendments to a posting which we had published on September 11, 2008.
All the National Library Board (NLB) approved audio-visual (AV) vendors are reminded to do an online declaration and submission to Media Development Authority (MDA) when the following categories of titles are supplied to NLB :
a) Exempted video
b) Unrated

For titles that are rated, vendor do not have to submit the online declaration.

For rated titles that are passed with cuts, vendor is required to verify whether the version of the title on hand is the same as the version rated by MDA. Please contact MDA if you need to clarify whether the version on hand is required for rating submission.

This requirement is to comply with MDA’s regulation. Pls contact MDA at 1800 478 5478 should you require further clarifications.

Titles Published in Singapore

Please be reminded that Tier 4 vendors are not required to provide cataloguing and processing services to the National Library Board (NLB) for titles on Singapore (listed in NLB’s Purchase Order under the location code ‘SING’ or ‘RSING’), as well as for titles that are published in Singapore. In this case, Tier 4 vendors can send in materials to the Material Receipt as Non-Shelf Ready materials.

Please contact the respective cataloguers should you require any clarifications.

Thin-Client Updates

This is a reminder that the use of thin-client is for the National Library Board (NLB) only. For work for other institutions such as Republic Polytechnic (RP), Singapore Institute of Management (SIM) etc, vendors are to obtain the respective institution’s consent to apply for a separate VPN account on their behalf. Please contact Ms Tan Sio Ling at 6546 7065 should you require any clarifications.

Flag out for Lee Kong Chian Reference Library Titles

Please be informed that with effect from 22 December 08, vendors who are supplying Lee Kong Chian Reference Library (LKCRL) titles to Library Supply Centre to differentiate from other books by using yellow colour paper slips. Please do so for each LKCRL book during your delivery till 31 March 09.

Terms and Conditions Governing Supply of Library Materials

All Vendors are liable to have read and compiled with the below attached terms and conditions, for each and every contract to supply library materials to the National Library Board, Singapore. These terms and conditions remain effective for all pending; current; and future vendor supply contracts. Please click here for more details.

Serial Claim Notice Procedures

Please be informed that, with effect from 10 November 2008, instead of attaching the serial claim notices, all serial vendors are to indicate ‘CLAIMED’ beside the issue detail, if the issue is under claim notice, on the Delivery Order.

The purpose is to allow the receiving staff to identify that the issue delivered is under claim, so as to close the claim notice in the system.

Please contact Ms Tan Sio Ling at 6546 7065 for any clarifications.

Invoices for Serial Library Materials

With immediate effect, all approved vendors supplying serial library materials (subscriptions and standing orders) are to invoice branches CCKPL, YIPL, CLL and LKCRL, separately till further notice. Please e-mail to sms_lsc@nlb.gov.sg or contact Group Admin staff, should you require any clarifications.